CognitOps Product
Empowering Operations Teams with Streamlined End-of-Day Reporting
CognitOps Product Update – November 2024
At CognitOps, we’re constantly evolving our platform to meet the dynamic needs of our customers. Recently, one of our large retail/e-commerce customers came to us with a challenge common to many operations: managers were spending too much time gathering data from multiple systems to produce timely, end-of-day reports.
We accepted the challenge and built a streamlined reporting solution that saves time, improves day-to-day continuity, and enables managers to focus on strategic activities.
Addressing the Need for Streamlined Reporting
Every day, warehouse managers spend hours gathering data from the myriad of warehouse systems to get a complete view of daily activities for end-of-day reporting. These reports summarize critical details, such as what was accomplished that day and provide a handoff for the next shift. While this is necessary for continuity, the manual process is time-consuming, preventing managers from focusing on higher-value tasks, such as guiding and supporting their teams, overseeing daily operations and making real-time decisions.
Our customer came to us with a clear objective: they wanted a solution that would automate daily reporting tasks, allowing their managers to focus on higher-impact responsibilities. The goal was to streamline data access and eliminate the manual steps involved in creating daily reports.
Advanced Business Intelligence for Warehouse Operations
To solve this challenge, we integrated Looker as our BI tool into the CognitOps platform. CognitOps collects data from across the disparate warehouse systems which puts all the relevant information at managers’ fingertips. Looker delivers the flexibility to slice and dice all the relevant data across multiple dimensions. This enables the CognitOps team to quickly generate reports based on comprehensive data, specific to their needs—whether they want to look at productivity metrics for various product lines, analyze orders across different sales channels, or get a high-level view of daily operations. This insight is extraordinarily important for large operations with complex warehouse processes and multiple distribution channels including dropship, retail, wholesale, or e-comm.
Daily Picking Report
With this streamlined reporting solution, managers can see brand- or department-specific insights in real time. They can filter and customize reports, getting visibility into key metrics that drive their daily decisions, and email reports directly from the platform. This solution saves significant time, as managers no longer need to manually compile data, and it provides the insights they need to keep operations running smoothly.
Import/Pick/Ship Data
This is the first time that we’ve created reporting that shows order-based reporting alongside department-specific information to provide the facility-wide view. By bringing all of this data together, users get quick access to what’s happening today, combined with comprehensive end of day reporting to make their team’s job easier.
Import/Pick/Ship Chart
Conclusion
At CognitOps, we’re committed to delivering solutions that enhance operational efficiency and empower warehouse teams with the insights they need to succeed. Our latest reporting tool is designed to streamline daily reporting tasks and provide real-time visibility into facility performance.
Coming next, we’re rolling out longer-term Facility Labor Planning to forecast out 30 and 60 days based on your goals. We’re also applying the Picking KPIs pattern to Receiving, Inventory and Shipping. This will give users department-level KPIs that then will feed up to facility-level KPIs.
We’ll continue working closely with our customers to build tools that make a meaningful impact on their operations. Stay tuned for more updates on these new features and reach out to learn how our solutions can support your team’s goals.
Author: Reas Macken Co-founder, COO & Head of Product
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